Managing your assets becomes more important every day. Knowing exactly what is on the network is essential for good management of the IT environment. A good IT Management tool automatically discovers the network and shows what is newly discovered and what is missing. With a good and up-to-date inventory, upgrades and roll-outs of new software can save time and money, because nobody has to go physically to the computers and examine what is in them.

IT Management solutions can contain (but are not limited to) the following modules.

Network discovery

Discover what is on the network at regular intervals. Popular methods are based on pinging an IP range or connecting to an LDAP service.

Audit

Perform agent-based and agent-less audits on your computer assets in the network and automatically make an inventory of all hardware and software available.

Inventory Management

Collect detailed information about your IT assets (hardware and software) an manage it. Keep records of contracts with expiration dates, like maintenance and lease contracts. Make lists of hardware that should be replaced or upgraded.

Software deployment

IT Software Deployment is designed to cut costs and save time. IT Software Deployment is responsible for the unattended distribution and installation of software on the different workstations across your organization. Performed in an automated, centralized, transparent, and user-friendly way, the installation of all applications is carried out on the whole IT platform without personnel deployment.

Software Metering

IT Software Metering is the name of an innovative and intelligent solution that allows for metering the utilization of each software program across the IT infrastructure.

License Management

License Management works closely together with audit solutions. Auditing your network inventory ensures you that you have the correct software licenses and does not only protect you against software compliance audits but it also ensures you are only paying for software which you are actually using. This reduces the amount of money being wasted on maintenance contracts for software which is no longer being used.

Reporting

Knowing the state of the IT infrastructure is not enough. Being able to generate precise and detailed reports is just as important.

To serve as IT Management solution, Help Desk Software Europe provides InvGate